Taxi Dispatcher & Controllers
247 Virtual Solution is the UK’s largest specialized service for receiving and handling passenger orders, minicab handling, controlling and airport transfers. We’ve been working in this market for 4 years and providing ready business solutions for owners of taxi companies. Currently, we are providing customer support services to a taxi firm based in Derby, Oxford, and Cambridge UK.
We work as an Outsourcing company and provide services to many Taxi companies in major parts of the United Kingdom. We have the capability to operate 24/7 and offering services of inbound call handling and specialized in taxi booking and dispatching. We specialized in offering efficient and cost-effective solutions for our clients that can be fully customized to meet or exceed the requirements of your business and help you to reduce your expenses up to 80% in staff wages. You don’t need to struggle for quality controllers anymore.
We are providing 5-7 days of free trial services for your satisfaction with our work ethics and punctuality.
We provide the best affordable pricing to prove our work ethics. We ask of the hourly rate of £3.00 best and affordable for our services.
A professional customer support team that is well trained in handling customers over the phone, no matter if it’s an incoming call or outgoing. Our hiring criteria for support agent is strict and we look for genuine and proficient members to sit with us. We train our controllers about the laws and rules associated with private hire taxi companies.
At 247 Virtual Solution, our Agents work long, rotating shifts to provide services to our Customers and Clients throughout the day, 07 days a week.
247 Virtual Solution has a great office environment along with all the facilities available to start immediately and take good control. We do have 24/7 IT support, Power Backup Support, Dual Broadband High-Speed Internet Connection & Fiber-optic connection.
At 247 Virtual Solution, our aim is to make sure that no customer returns unsatisfied; as customer satisfaction is our top priority.
We use rigorous security measures to make sure that all your clients’ data is stored and processed safely and securely. We work hard to maintain GDPR-compliant because it is an essential part of operating in today’s increasingly digital world.
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